As a new player, you can enjoy a 100% welcome bonus of up to $500. The welcome bonus kicks your starting journey into high gear. 

Razed.com advertises a generous welcome bonus for new players – a 100% deposit bonus up to $500 for casino or sports betting. To claim this offer as a New Zealand player, you should use the promo code NEWBONUS during sign-up​. On the registration form, there is a “Referral/Promo Code” box where you can enter NEWBONUS to unlock the welcome deal. Using this code will ensure you’re eligible for the bonus, which Razed touts as one of the most generous on the market​.

Once your account is created with the code, you activate the offer by making your first deposit. For example, a deposit of $500 would qualify for the maximum $500 bonus amount.

However, the welcome bonus works a bit differently than a typical upfront match bonus – it’s structured as a rakeback or wager-based bonus. This means you don’t receive the bonus funds immediately after depositing. Instead, the bonus is unlocked gradually as you wager on the site. Razed gives you 90 days to wager enough to claim the full bonus​. The wagering requirement is 40x the bonus amount​, which is quite steep.

So, our advice is: only chase this bonus if you plan to bet very heavily. It’s a lofty offer that can reward big spenders, but average players might not benefit much beyond a small cashback on their play.

Sports bettors can click the Sports option to reveal all the available sports options.

The top sports available include Basketball, Tennis, Baseball, Racing, Soccer, Ice Hockey, and MMA. 

You can view all the popular events and hot betting combinations, which are updated frequently. The sports tab also shows all your favourites, games starting soon, and live events.

Similarly, racing bettors can navigate to the racing tab to find all of the racing markets available across Horse Racing, Harness and Greyhounds. 

Enjoy pre-match betting or stay on top of the action with the live betting selection. Sports bettors get special promotions to boost the betting entertainment. The sports collection also includes a range of esports, such as FIFA, Counterstrike 2, and League of Legends.

Online Slots: There are nearly 4,000 slot titles on offer, ranging from classic 3-reel pokies to modern video slots with Megaways and other advanced mechanics​. The selection spans everything from simple fruit machines to branded slots and high jackpot games (though note: Razed currently lacks some of the mega-jackpot progressives – more on that below). You can filter slots by provider or search by name, and the lobby even shows each game’s RTP% which is a nice touch for savvy players​. Popular slot games noted on the site include hits like Gates of Olympus, Sugar Rush, and Sweet Bonanza among many others.

Razed players have a decent range of bonuses and promotions they can claim to boost their betting. This includes weekly races where you can compete for a chance to win a share of $50,000.

There are deposit match bonuses, referral commissions of up to 30% and 3x wager progression on sports bets. 

You can also look forward to VIP milestone rewards when you join the VIP club. There are 6 VIP level tiers that offer benefits and one-time rewards. Some of the rewards you may get access to include bigger bonuses, higher rakeback, weekly and monthly bonuses, and a VIP rank-up reward.

When it comes to banking, Razed.com is a crypto-centric casino. This has a direct impact on deposit and withdrawal options for New Zealanders. Here’s what to expect:

New Zealand players can only deposit using cryptocurrencies on Razed​.  Unlike some international casinos that might offer NZD credit card or e-wallet deposits, Razed does not support traditional fiat payment methods for NZ accounts (no direct Visa, Mastercard, POLi, etc., if you’re signing up from New Zealand). However, if you don’t already own crypto, Razed has you covered – the platform allows you to purchase cryptocurrency on-site using a credit card or other instant purchase method, and then use that crypto to fund your account​. Essentially, Razed integrates a service (likely a third-party like MoonPay or similar) where you can buy Bitcoin, Litecoin, or other coins with NZD, and it will deposit the coins into your casino wallet. This adds a step but makes the process accessible even if you’re new to crypto. Keep in mind that such purchases might incur a conversion fee.

The range of supported cryptocurrencies is quite extensive. You can deposit with all the major coins and some stablecoins: Bitcoin (BTC), Ethereum (ETH), Litecoin (LTC), Ripple (XRP), Bitcoin Cash (BCH), Dogecoin (DOGE), Tron (TRX), Solana (SOL), Polygon (MATIC), Algorand (ALGO), USD Coin (USDC), Tether (USDT), and even DAI​. This is a huge variety – more options than many crypto casinos. Whether you prefer mainstream coins or altcoins, you likely have a choice here. Deposits are typically instant once confirmed on the blockchain, and Razed does not charge extra deposit fees (you just pay any standard network fee for the crypto transaction itself). The minimum deposit is very low – for instance, just 0.1 mBTC (which is 0.0001 BTC, only a few NZ dollars) is the minimum in Bitcoin​. This means you can start playing with a very small crypto deposit if you want to test the waters.

It’s worth noting that while the platform supports methods like Visa, Mastercard, Skrill, Neteller, etc., those are generally for other regions. NZ players, per Razed’s policy, will see only the crypto options in the cashier​. Attempting to deposit via an NZ credit card will funnel you through the crypto purchase process rather than a direct casino balance top-up. This approach is due to Razed’s positioning as a “crypto casino”.

Payouts from Razed are also done in crypto. When you want to cash out your winnings, you’ll request a withdrawal to your cryptocurrency wallet. The good news is that crypto withdrawals are known to be very fast on Razed – often nearly instant once processed. Several player reports praise the speed of cashouts; users have noted withdrawals are “instant nearly every time” and highlight the fast payout as a major plus​. In our experience, after initiating a withdrawal, it typically gets approved within minutes to an hour, and then it’s just the blockchain confirmation time. There’s no lengthy pending time or manual processing delay that you might experience at a traditional casino waiting for bank transfers.

Razed imposes no strict payout limits for most players, which high-rollers will appreciate. The withdrawal limits are very high: up to $25,000 per day and $750,000 per month​. In fact, Razed lists “No payout limits” as a pro feature​ (meaning it doesn’t cap your cashouts to small amounts – aside from these extremely high thresholds which 99.9% of players will never hit). There is also no win limit – they won’t void a huge win because it’s over a certain amount​. This policy is much more generous than some NZ-targeted casinos that might restrict withdrawals to a few thousand per week.

One thing to remember: because Razed deals in crypto, your withdrawal will be in crypto as well. If you deposited NZ$100 worth of Bitcoin and doubled it, you’d withdraw that amount in BTC. You can always convert the crypto back to NZD through an exchange or the same service you used to buy it. Transaction fees on withdrawals are typically just the blockchain fee (e.g. Razed might cover it or charge a small flat fee; check their FAQ). In general, expect cashouts to be quick and fee-minimal, which is a big advantage of the crypto-only system.

Important for NZ Players: Since there’s no NZD or local bank withdrawal, Kiwi players should be comfortable using a crypto wallet. If you’re not, Razed might not be the best choice for cashing out big wins because you’d have to learn to handle crypto. But for those already using Bitcoin or Ethereum, the speed and high limits are a dream compared to conventional casinos.

Also note, Razed has a policy that all deposits must be wagered at least once before withdrawal (to comply with anti-money-laundering rules)​. This is standard; just don’t deposit and withdraw immediately without play, or you might face a small fee.

Currency and Conversion: Razed’s website interface does allow you to display balances in common fiat currencies (like USD, EUR, NZD) for convenience, even though transactions are in crypto. According to AskGamblers, the site supports showing accounts in NZD among other currencies​. So you might deposit Bitcoin but see your balance also shown in NZ$ equivalent, which helps to know how much you’re betting. This is handy for those who think in NZD. Just be aware of crypto volatility – your balance value can fluctuate with crypto prices.

In summary, Razed’s banking system is excellent for speed and limits, but limited in method variety for NZ players. You’ll be using crypto – which for some is a big plus (privacy, speed) and for others could be a hurdle (if you prefer credit cards or POLi deposits). We find that many New Zealand online casino players are increasingly open to crypto, and Razed certainly makes it as painless as possible to use. But if you strictly want to deposit NZD from your card or bank without converting, you might lean toward a different casino.

Good customer support is crucial, and Razed seems to recognize that – they provide 24/7 support to their users. The primary support channel is live chat, which is accessible at any time via the website. In our experience and according to reviews, the live chat representatives are quick to respond and helpful. The team at Whichcasino.com even contacted Razed’s support as part of their testing and concluded that “Razed Casino has good customer support” based on prompt and professional replies​

We also found the live chat to be the fastest way to get help. You simply click the chat icon, enter your name/email, and you’ll be connected to an agent usually within a couple of minutes or less​. The support operates in English 24/7, which is perfect for New Zealand players. (Razed’s site is available in multiple languages like Spanish, Japanese, German, etc., but non-English live support hours may be limited​. For Kiwi users, English support is round-the-clock.)

Common issues that support can assist with include account setup, deposit/withdrawal guidance, bonus queries, or any technical problems while playing. During our review, we asked a few questions about the welcome bonus terms and the agent provided clear answers and even gave us some tips on how the rakeback system works, which was reassuring given that bonus’s complexity.

Aside from live chat, Razed likely offers an email support option as well. Usually, emailing [email protected] (or using a contact form) is an alternative if your issue is not urgent. Email replies might take a few hours. However, given the 24/7 nature of the live chat, most players will prefer the instant assistance route. There’s also a detailed FAQ/Help Center on the website that covers topics like account verification, deposit troubleshooting, and game rules.

One notable aspect is that Razed has a presence on social media and even allows sign-ups via social accounts, implying a somewhat community-driven approach. While they don’t have phone support (not uncommon for online casinos, and international calls would be impractical anyway), their live chat team is available anytime, including NZ daytime and late-night hours, thanks to the international staff.

Early player feedback about Razed’s support is generally positive. In user forums, we saw comments praising the helpfulness of the support staff and specifically noting the “24/7 live support” as a plus​. The support team also doubles as VIP managers for higher-tier players, though one minor criticism is that VIP support (dedicated hosts) may not be available 24/7 – likely only during certain hours​. For regular players, the standard support is sufficient and always-on.

In conclusion, New Zealand players can expect efficient and responsive customer service on Razed.com. The combination of live chat and a comprehensive help section means any issues should be resolved quickly. This is important given the site’s crypto focus – new users might have questions about depositing crypto or understanding the bonus, and Razed’s team is there to guide them at any time.